Even if you don't know what to do next, other people may need your guidance. That's why it's important for you not only to stay calm, but also to give the impression of a confident person.
Here are a few ways to help you look confident in any, even the most difficult, situations.
Stop self-deception
In order to feel more confident and create a positive impression of yourself to others, you will have to give up self-deception.
Don't try to convince yourself of something that is not true. Recognize your capabilities and limitations, build a dialog, understanding all your strengths and weaknesses.
Even if you are not allowed to show your interlocutor that you don't know something or are not good at something, it doesn't mean that you should deceive yourself as well. To be more cunning and wise, you need to objectively assess your strengths.
Realistically assess the chances of success
Conduct a small analysis of your knowledge, skills and experience in the topic of the upcoming conversation and identify where you may be lacking data. This will help you make informed decisions and better manage your own and others' expectations.
With the ability to properly assess a situation comes an understanding of what resources you have and which ones you can leverage. This allows you to plan your actions with more confidence, and make sure you're giving your best.
Use eye contact
When you look the other person in the eye, you show your openness and willingness to interact with them. This simple gesture helps you look confident and shows others that you are in control of the conversation.
The ability to use eye contact in stressful situations is especially important. So try not to hide your gaze, even if you're not sure what you're saying.
Speak slowly and clearly
Your voice is a powerful tool that you can use to influence others. When you speak slowly and clearly, you not only convey your thoughts better, but also give the impression of a confident person. It also allows you to better control the flow of the conversation.
Focus on your breathing and pauses to maintain your pace of speech, without rushing into anything. This will help you avoid using inappropriate parasitic words and reduce the number of mistakes you might make in a hurry.
When you speak calmly and judiciously, you allow both yourself and your interlocutor to focus on what's important.
Practice active listening
When communicating, it is important not only to speak your mind, but also to be able to listen to your interlocutor. Active listening is the key to building trust and confidence.
When you really focus on the other person, repeat what they are saying in their own words and ask clarifying questions, you are demonstrating your engagement and respect for the other person's opinion.
By being supportive and attentive, you are gaining respect, which gives you confidence.
Don't try to convince someone of what you say
Paradoxically, the more you try to convince someone that you are right, the less confident you appear.
Persuasion skills are not always about persistence, sometimes it's much more effective to stay calm and be open to debate. Accept the fact that people may have different points of view and try not to force your ideas. Let go of the desire to prove yourself right at all costs and be open to new views.
Demonstrating confidence in your words without undue pressure lets others know that you value not only your own, but also other people's thoughts, views, and experiences.
Take time for reflection
This does not mean that you need to completely immerse yourself and disconnect from the outside world. On the contrary, it is important to learn to take small pauses unnoticed by others in order to structure your thoughts and find the right words to persuade.
Instead of rushing to find an answer to a question that has thrown you off track, take a deep breath and slow down the pace of the conversation a bit. Not only will this give you time to gather your thoughts, but it will also show the person you're talking to that you're carefully considering every word.
Use positive body language
Your body language can tell others a lot more than you think. Keep your back straight, your shoulders relaxed and your head held high. Gestures should be fluid - avoid closed poses and sudden movements. And finally, don't forget about your smile - you can use it to show others that you are calm and relaxed.
Think in advance about the key points you want to convey
Even if you don't know all the details of the problem, identify in advance a few key points you want to make during the conversation. This will allow you to be confident and steer the conversation in the right direction.
Prepare some strong arguments and organize them into separate points. Not only will this make the conversation more structured, but it will also help you navigate the discussion more easily.
Don't be afraid to admit ignorance
Most of the time you mistakenly think that admitting you don't know something will automatically make you look negative. In fact, this is how you bring out your best qualities, such as honesty, courage and maturity.
If you don't know something, don't be ashamed of it. On the contrary, say so and add that you are willing to make an effort to solve it. This will emphasize your willingness to learn and adapt, which is always respected by others.
Believe me, admitting that you don't know something, but you will definitely figure it out, will make you look quite confident.